Welo Global

[BR] Scout Junior Quality Coordinator - Portuguese (Brazil) at Welo Global

Brazil Remote Full-time

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Role overview

An at-a-glance view of the facts included with this [BR] Scout Junior Quality Coordinator - Portuguese (Brazil) at Welo Global listing.

Company
Welo Global
Location
Brazil
Work arrangement
Remote
Employment type
Full-time

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Role overview

This job description has been rewritten in fresh language using the facts in the listing. Source credit and original listing details are available below.

Welo Global is seeking a Brazil-based Portuguese (Brazil) speaker for a remote Junior Quality Coordinator role supporting a Search Quality Rater project. The work involves tasks in both Brazilian Portuguese and US English. The listing identifies the position as full-time, while its project details describe freelance/independent contract work with either a 20-hour or 40-hour workweek. The stated start date is ASAP.

With support from Quality Coordinators, the junior coordinator helps monitor rater performance and queries, complete internal assessments, and support quality reporting and analysis. The role may also include giving raters feedback and guidance, helping develop training resources, tracking project data, and attending stakeholder meetings.

The project notes describe possible steady work volume and long-term engagement where applicable, professional development, collaboration with an international, multicultural team, and support from the Community team 24 hours a day, six days a week. No compensation amount is provided.

Role at a glance: Remote, Brazil-based Junior Quality Coordinator role supporting a Search Quality Rater project in Brazilian Portuguese and US English.

Responsibilities mentioned in the listing

  • Analyze quality-performance data, prepare statistical reports and documentation, and track progress with support from Quality Coordinators.
  • Complete internal assessments and provide feedback on blind-test ranges and team queries.
  • Offer raters occasional support and guidance on best practices and client expectations; flag behavioral concerns and review root-cause analyses when needed.
  • Help create or review training materials, including best-practice guidance, newsletters, and webinars.
  • Track and analyze data, monitor rater queries, and attend stakeholder meetings as applicable with support from Quality Coordinators.
  • Handle other program-specific tasks needed to meet objectives and key results.

Qualifications stated in the listing

  • Full proficiency in Portuguese (Brazil) and a strong understanding of English and Brazilian Portuguese popular culture.
  • Must be located in Brazil and able to follow English instructions and client project rules.
  • Must focus exclusively on the Search Quality rating program, not other search or ads rating programs; must not have current or past Ads quality rating experience.
  • Must be the only person in the household working as a Search Quality Rater.
  • Web-savvy, able to work in a fast-paced environment, and skilled at online research.
  • Must have a reliable computer, internet connection, and antivirus software.
  • Must sign a non-disclosure agreement and pass the client's required learning modules and quality test before beginning work.
Full details from the source listing

MAIN PURPOSE OF THE ROLE

Are you a search engine guru? Can you find what you're looking for with just a few keywords? We have a unique opportunity for you to put your skills to the test!

Welocalize is looking for an Portuguese (Brazil) speaker in Brazil to help support our client's project as Junior Quality Coordinator.

MAIN DUTIES

You will be the junior coordinator of our Search Quality Rater project.

You will complete tasks both in Portuguese (Brazil) and English (US).

The following is a non-exhaustive list of responsibilities and areas of ownership of the Junior Quality Coordinator:

Performance Analysis

・May analyze data on quality performance, produce statistical quality reports, monitor progress, and create related documentation - with support from Quality Coordinators.

・Completes Internal Assessments.

・ Provides feedback on blind test ranges and queries coming from the team.

・ May provide ad-hoc support to raters and educate them on best practices and client’s expectations.

・Flags raters that show any behavioral concerns.

・ May analyze RCAs provided by resources and request clarifications, as necessary.

Training and support 

・ May participate in the creation/review of new training material, including best practices, newsletters, webinars, and others.

Analytics, Reporting, Knowledge, and Asset Management 

・May keep track of data and analyze the data.

Communication

・May attend meetings with different stakeholders as applicable - with support of Quality Coordinators. 

・ Monitors raters’ queries.

Other

・ May perform other program-specific tasks needed to achieve OKRs.

Project Details

Location: Remote, Brazil-based

Hours: Part time: 20hours/week, Full time: 40hours/week

Start date: ASAP

Employment Type: Freelance/Independent Contract

REQUIRED SKILLS

  • Fully Proficient in Portuguese (Brazil)
  • Strong understanding of English
  • Must be located in Brazil
  • Strong understanding of popular culture in Portuguese (Brazil)
  • Must be dedicated only to "Search Quality rating program" and NOT other search or ads rating programs
  • Must not have current or previous experience with "Ads quality rating"
  • Must be the only one in your household working as a "Search Quality Rater"
  • Web-savvy and able to work in a fast-paced environment
  • Excellent online research skills
  • Reliable computer system and internet connection
  • Reliable anti-virus software (as you will be surfing the web as part of the work)
  • Ability to follow instructions in English and comply with the project conventions and rules expected by the client
  • Must sign a Non-Disclosure Agreement to protect client confidentiality
  • Must pass learning modules and a required quality test designed by our client before starting working modules and a required quality test designed by our client before starting work

Compensation

Additional Information

When you join Welocalize, you have the opportunity to bring your career to the next level:

... receive steady volume of work and long-term partnership {where this applies}

... professional development: work on exciting projects that will empower you keep learning and growing

... work with multicultural, international team with a great variety of documents and content types

... 24-hour 6-day a week support from our Community team.

If this opportunity sounds appealing to you, apply below.

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