Welo Global
English to Bosnian (Cyrillic) Review Lead for UI, Marketing & Product Content at Welo Global
Role overview
An at-a-glance view of the facts included with this English to Bosnian (Cyrillic) Review Lead for UI, Marketing & Product Content at Welo Global listing.
- Company
- Welo Global
- Location
- Remote, United States
- Work arrangement
- Remote
- Employment type
- Contract
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Role overview
This job description has been rewritten in fresh language using the facts in the listing. Source credit and original listing details are available below.
Welo Global is seeking an English-to-Bosnian (Cyrillic) Review Lead to oversee language quality for a major global technology client. The role is the locale’s primary linguistic contact for quality discussions, arbitration, and escalations, and helps the Post-Editing Lead, Post Editors, and Reviewers apply a consistent interpretation of the client’s standards across UI, marketing, informational, legal, product, and support content.
The work includes analyzing style-guide and glossary updates, tracking client feedback from calibration and quality discussions, and sharing expectations with the language community through alignment roundtables and monthly quality digests. The lead also coaches Reviewers, organizes shadowing and training, develops evidence-based style-guide proposals from recurring issues, and shares cross-locale trends with the Welocalize Quality Manager. Key areas of ownership include the locale’s review service score, RQE audit and alignment performance, shared quality understanding, arbitration records, and the working relationship with the client’s Language Manager.
This is a remote freelance/independent contract for approximately 24 hours per month. Candidates must be physically located in an approved country: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States, or Vietnam. A dedicated project device will be provided, and onboarding includes a background check. The role is described as offering a long-term partnership with global teams, steady project volume, onboarding and ongoing upskilling, and access to linguistic resources.
Role at a glance: Remote contract role leading English-to-Bosnian (Cyrillic) localization quality for technology content, approximately 24 hours per month.
Responsibilities mentioned in the listing
- Analyze style-guide and glossary changes, assess their effects by quality category and content type, and document updates.
- Track client Language Manager corrections and feedback from calibration and quality discussions.
- Lead language-community alignment roundtables and prepare monthly quality reports covering performance, improvement priorities, style-guide updates, errors, and arbitration outcomes.
- Coach Reviewers individually, conduct shadowing, and deliver training based on alignment data.
- Develop evidence-based style-guide proposals from recurring justifications and share cross-locale patterns with the Welocalize Quality Manager.
- Use Language Manager decisions as the working standard, raise evidence-backed concerns through appropriate channels, and improve expectation alignment.
- Own the locale’s review service score, including RQE audit and alignment performance; the community’s shared quality understanding; the validity and evidence for client arbitration; and client quality communications, clarifications, and escalations.
Qualifications stated in the listing
- 3 to 5+ years of experience in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles.
- Direct experience serving as the primary contact for client Language Managers, managing formal arbitration or escalation processes, and facilitating conflict resolution.
- Deep practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping.
- Ability to analyze style-guide changes, identify implicit client expectations, and map tolerance by content type, such as marketing, legal, and UI.
- Hands-on experience with one-to-one coaching, shadowing, alignment roundtables, and structured monthly quality reporting.
- Ability to track error concentrations, severity drift, and alignment scores, and translate recurring justification patterns into style-guide improvements.
- Native-level Bosnian (Cyrillic) and professional-level English.
- Preferred: Experience supporting major technology localization programs and using calibration or alignment tools.
Full details from the source listing
About Welo Global
Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com
The Role
We are seeking an experienced English into Bosnian (Cyrillic) Review Lead to serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client.
You will own the locale’s interpretation of the client’s quality standards and make sure that the Post-Editing Lead, Post Editors, and Reviewers all work to the same shared understanding of “good”. You will be the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations, and you will drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content.
Project Details
- Location: Remote (based in one of the approved countries below)
- Expected volume: Approximately 24 hours per month
- Employment type: Freelance / Independent Contract
- Task type: Language Lead Support
- Content types: UI, Marketing, Informational, Legal, Product, Support
- Language pair: English into Bosnian (Cyrillic)
What You Will Do
-Analyse requirements: Review every style guide and glossary update, assess which quality categories and content types it affects, and record the changes. Track what the client’s Language Manager actually corrects and says in calibration and quality calls, not only what is written down.
-Relay expectations: Run regular alignment roundtables with the language community and publish a structured monthly quality digest covering performance, priority improvement areas, style guide updates, and notable errors and arbitration outcomes.
-Manage review quality actively: Coach Reviewers one-to-one using specific examples, run shadowing sessions, and deliver training built from real alignment data.
-Improve the standard: Turn recurring justification patterns into well-reasoned style guide proposals, and share cross-locale patterns with the Welocalize Quality Manager.
-Maintain alignment with the client: Treat Language Manager decisions as the standard, raise concerns with evidence at the right forum, and aim for fewer surprises over time.
What You Will Own
-The locale’s review service score, including RQE audit and alignment performance
-The community’s shared understanding of quality
-The integrity of the arbitration record, ensuring that every arbitration sent to the client is valid and well-evidenced
-The working relationship with the client’s Language Manager, including clarifications, escalations, and expectation tracking
Requirements
- Experience: 3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles
- Client and stakeholder management: Direct experience as the primary point of contact for client Language Managers, managing formal arbitration or escalation processes, and facilitating conflict resolution
- Quality audit frameworks: Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping
- Style guide and expectation analysis: Ability to analyse style guide changes, identify implicit client expectations, and map tolerance by content type (for example, Marketing vs. Legal vs. UI)
- Meeting facilitation: Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting
- Analytical approach: Skill in tracking error concentrations, severity drift, and alignment scores, and in converting justification patterns into style guide improvements
- Language: Native-level Bosnian (Cyrillic) and professional-level English
- Preferred: Prior experience supporting major technology localization programs and working with calibration or alignment tools
Additional Key Information
- Successful candidates will be provided with a dedicated device for project work.
- A background check is required as part of onboarding.
- Candidates must be physically located in one of the approved countries.
Approved countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States and Vietnam.
Why Join Us
This role offers a long-term partnership with global teams on high-visibility products. You will benefit from steady project volume, comprehensive onboarding and ongoing upskilling, and access to established linguistic resources.
If this sounds like the right opportunity, we would love to hear from you.
Compensation
Additional Information
Job Reference: #LI-JC1