Getlabs
Field Phlebotomy Supervisor - Northern California at Getlabs
$95,000–$105,000 / year
Apply for this positionRole overview
An at-a-glance view of the facts included with this Field Phlebotomy Supervisor - Northern California at Getlabs listing.
- Company
- Getlabs
- Location
- Remote, United States
- Work arrangement
- Remote
- Employment type
- Full-time
- Compensation
- $95,000–$105,000 / year
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Role overview
This job description has been rewritten in fresh language using the facts in the listing. Source credit and original listing details are available below.
Getlabs provides at-home diagnostic services by dispatching mobile phlebotomists to collect lab samples, vitals, and other diagnostics. Its healthcare partners use the service to support patient adherence and address gaps in care. The company reports raising $50 million from strategic investors, including Labcorp and Quest, and says its mission is to expand access to diagnostics.
Getlabs is hiring a full-time Field Phlebotomy Supervisor to support the Operations Manager with daily work across one or more markets. The supervisor oversees territory operations and service quality, helps train hourly phlebotomists, and works to ensure patients receive a positive experience. Although listed as remote in the United States, the position is currently limited to applicants living within a one-hour commute of the San Francisco Bay Area.
The annual salary range is $95,000–$105,000. Benefits listed include stock options, medical, dental, and vision insurance options, and flexible, unlimited vacation. Employees who have patient contact must be vaccinated against COVID-19 as a condition of employment.
Role at a glance: Full-time remote Field Phlebotomy Supervisor role, limited to candidates within a one-hour commute of the San Francisco Bay Area, paying $95,000–$105,000 annually.
Responsibilities mentioned in the listing
- Supervise mobile phlebotomists working in one or more geographic markets.
- Regularly review appointments and assess team performance for compliance, quality, and safety; document findings accurately.
- Apply disciplinary measures when appropriate and conduct performance reviews.
- Interview and hire mobile phlebotomists, onboard new employees, and complete initial and annual competency assessments.
- Maintain accurate order and patient appointment records.
- Address employee questions, concerns, and grievances.
- Review team schedules, adjust them as needed, and organize and assign work.
Qualifications stated in the listing
- At least two years of management experience in a leadership role.
- Phlebotomy certification from an accredited agency, such as American Medical Technologists (AMT), the American Society for Clinical Pathology (ASCP), or the National Center for Competency Testing (NCCT).
- In-depth knowledge of phlebotomy duties, responsibilities, and techniques is a plus.
- Demonstrated ability to provide excellent customer service.
- Strong written and verbal communication skills; familiarity with Google Suite is a plus.
- Ability to work independently and collaboratively with discipline.
- Reliable transportation and a clean driving record.
- Competence with Google applications and willingness to adopt new technology.
Full details from the source listing
Getlabs is the leading platform for at-home diagnostics.
Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability.
Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone.
About the role:
We are currently seeking a full-time Field Phlebotomy Supervisor interested in joining a high-growth stage startup. The mandate of the Field Phlebotomy Supervisor is simple but challenging: assist our Operations Manager with the day-to-day operations throughout the market and ensure our patients have the best experience possible.
The Field Phlebotomy Supervisor oversees the quality of territories patient operations. You will be responsible for ensuring that every Getlabs experience meets and exceeds the patient's expectations. You will also help train and ensure quality for our team of hourly phlebotomists. Above all, we are seeking candidates who are self-starters and are resourceful, organized, detail-oriented, communicative, and friendly.
This position is currently limited to candidates residing within a one-hour commute of the San Francisco Bay Area.
At Getlabs, you will:
- Supervise a team of mobile phlebotomists in one or more geographical markets
- Assess work performance and perform appointment reviews for compliance, quality, and safety on a regular basis; accurately report all findings
- Administer disciplinary action as appropriate
- Interview and hire new mobile phlebotomists
- Effectively and efficiently onboard new hires
- Complete new hire and annual competency assessments for team
- Ensure accurate order and patient appointment record-keeping
- Administer performance reviewsHandle employee concerns and grievances
- Review daily/weekly schedules for team and make schedule adjustments as needed; organize, plan, and assign work
- Plan and manage a budget
- Assist with day-to-day customer service and manager-level escalations including interactions with patients via inbound calls, outbound calls, emails, and other communication platforms
- Review and approve team timecards and expenses
What we are looking for:
- At least 2 years of management experience in a leadership position is required
- Phlebotomy certification from an accredited agency is required: American Medical Technologists (AMT), American Society for Clinical Pathology (ASCP), or National Center for Competency Testing (NCCT) In-depth knowledge of phlebotomy duties, responsibilities and techniques a plus!
- Proven track record in providing exceptional customer service
- Strong communication skills; both written and verbal (Google suite a plus)
- A disciplined worker who can work independently or in a team environment
- Reliable transportation and clean driving record
- Competency with Google applications and willingness to embrace new technology
- A proven ability to handle ambiguity in the absence of defined systems and processes
We have great benefits to make your life easier so you can focus on what you're best at:
- Competitive annual salary ranging $95,000-$105,000
- Valuable stock option plan
- Medical, dental and vision insurance options
- Flexible and unlimited vacation
- A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun to work-with colleagues!
Compensation
Additional Information
The health and safety of our employees and their families is our top priority. Due to the ongoing nature of the COVID-19 pandemic we have decided to require vaccination as a condition of employment for any employee who is in contact with patients.
Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes.
