Vonage
Head of NwPS Engineering at Vonage
$263,103–$346,000 / year
Apply for this positionRole overview
An at-a-glance view of the facts included with this Head of NwPS Engineering at Vonage listing.
- Company
- Vonage
- Location
- Remote, United States
- Work arrangement
- Remote
- Employment type
- Full-time
- Compensation
- $263,103–$346,000 / year
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Role overview
This job description has been rewritten in fresh language using the facts in the listing. Source credit and original listing details are available below.
Vonage is hiring a full-time, remote Head of NwPS Engineering, a senior VP-level role with end-to-end responsibility for engineering delivery and technical strategy across its Network Powered Solutions business. The source describes the role as global and remote, with a preference for candidates in the United States, United Kingdom, or Spain; the listing location is Remote, United States. Compensation is $263,103–$346,000 per year.
NwPS brings mobile network operator capabilities to enterprise customers through developer APIs, including Verify, Silent Authentication, SIM Swap, Number Verification, and Quality on Demand. Its portfolio spans multiple carrier integrations and engineering squads, with an emerging focus on AI and agentic engineering. The Head will report to the SA NwPS General Manager and represent engineering on the NwPS leadership team.
The role leads an engineering organization of approximately 40 or more people across Platform, Network Features, Identity Insights, Frontend, Verify, and SDET Improvements. It also leads the NwPS Architecture Lead; the organization is expected to have seven direct reports once that position is filled. Vonage describes NwPS as a standalone business unit with its own P&L accountability, product roadmap, sales motion, and engineering function.
Role at a glance: Vonage seeks a remote Head of NwPS Engineering to lead engineering strategy, architecture, and delivery for its Network Powered Solutions business, with annual compensation of $263,103–$346,000.
Responsibilities mentioned in the listing
- Lead engineering delivery for Verify, VNA (Vonage Network APIs), Connectors, Intelligence Engine, Advanced NwPS, and future NwPS products.
- Oversee delivery across the Platform, Network Features, Identity Insights, Frontend, and Verify squads, as well as QA, SDET capability, and DevRel engineering.
- Set engineering-wide architectural direction, standards, design governance, and domain architecture; lead the NwPS Architecture function and make technical decisions on platform design, CSP integration patterns, and engineering standards.
- Guide operational excellence, SRE practices, and platform reliability.
- Develop and execute the agentic AI and MCP engineering strategy.
- Set an engineering roadmap aligned with NwPS product strategy and commercial OKRs.
- Represent engineering on the SA NwPS leadership team and work with the CTO, Architecture, and SA CPaaS Engineering on shared platform standards and practices.
Qualifications stated in the listing
- Demonstrated ability to define and communicate a multi-year engineering vision for a complex, API-native product portfolio.
- Experience leading engineering for developer-facing products or telecommunications/network APIs is strongly preferred.
- Ability to align engineering strategy with product roadmaps and commercial priorities.
- Experience leading distributed, multi-squad engineering organizations across multiple geographies.
- Ability to develop and retain talent, including squad leads and senior engineers, and experience guiding engineering teams through substantial growth and organizational change.
- Strong knowledge of API platform architecture, distributed systems, and cloud-native engineering.
- Familiarity with CSP or telecommunications network API standards such as CAMARA and GSMA is a significant advantage.
- Hands-on architecture experience sufficient to provide meaningful technical guidance to an Architecture function.
Full details from the source listing
Join Vonage and help us innovate cloud communications for businesses worldwide!
Job Title: Head of NwPS Engineering
Location: Global / Remote (preference for US, UK, or Spain)
About the Role
The Head of NwPS Engineering is a senior VP-level leadership role responsible for the full engineering delivery and technical strategy of Vonage’s Network Powered Solutions business. This is not a delivery management role — it is an engineering leadership role that carries end-to-end accountability for the platform powering Vonage’s fastest-growing business unit.
NwPS is Vonage’s strategic growth engine, commercialising mobile network operator capabilities as developer APIs — including Verify, Silent Authentication, SIM Swap, Number Verification, and Quality on Demand — for enterprise customers across FinTech, Healthcare, Transportation, and beyond. The engineering function that supports it spans multiple squads, complex multi-CSP integrations, a rapidly evolving product portfolio, and an emerging AI and agentic engineering capability.
The Head of NwPS Engineering will own the vision, structure, and execution of this engineering function. They will report directly to the SA NwPS General Manager and serve as a key voice on the NwPS leadership team.
Key Responsibilities
Engineering Delivery
- Full engineering accountability for: Verify, VNA (Vonage Network APIs), Connectors, Intelligence Engine, Advanced NwPS, and future NwPS products
- Ownership of all NwPS squad delivery across Platform, Network Features, Identity Insights, Frontend, and Verify
- QA Excellence and SDET capability across NwPS engineering
- DevRel engineering in support of the NwPS developer ecosystem
- Operational Excellence, SRE practices, and platform reliability
Architecture
- End-to-end architectural accountability for NwPS engineering
- Direct leadership of the NwPS Architecture function (Architecture Lead reports to this role)
- Ownership of architectural standards, technical design governance, and domain architecture across NwPS products
- Technical decision-making authority for platform design, CSP integration patterns, and engineering standards
Strategic Engineering Leadership
- Agentic AI and MCP engineering strategy and execution
- Engineering roadmap aligned with NwPS product strategy and commercial OKRs
- Representation on the SA NwPS leadership team alongside NwPS Product, Solution Sales, and Strategic BD
- Cross-functional partnership with CTO, Architecture, and SA CPaaS Engineering on shared platform standards and practices
Reporting Structure
This role leads the NwPS Architecture Lead and the squad leads for Platform, Network Features, Identity Insights, Frontend, Verify, and SDET Improvements.
The engineering organisation comprises approximately 40+ engineers across the squads, with seven direct reports once the Architecture Lead position is filled.
Qualifications and Experience
Engineering Vision and Strategy
- Demonstrated ability to set and communicate a multi-year engineering vision for a complex, API-native product portfolio
- Experience leading engineering for developer-facing or telco/network API products is strongly preferred
- Proven capability to align engineering strategy with product roadmap and commercial priorities — not just execute against them
Leadership at Scale
- Track record of leading distributed, multi-squad engineering organisations across multiple geographies
- Ability to develop and retain engineering talent at all levels, including squad leads and senior engineers
- Experience managing engineering through periods of significant growth and structural change
Technical Depth
- Strong grounding in API platform architecture, distributed systems, and cloud-native engineering
- Familiarity with CSP/telco network API standards (CAMARA, GSMA) is a significant advantage
- Hands-on architecture experience sufficient to provide meaningful technical guidance to the Architecture function
Execution and Accountability
- History of delivering complex, multi-CSP or multi-partner integrations on aggressive timelines
- Operational rigour: reliability, KTLO management, cycle time, and quality engineering are active leadership priorities, not delegated concerns
Why This Role Matters
NwPS is building the infrastructure for a market that is still being defined. Carrier-grade, developer-accessible network APIs are emerging as a category, and Vonage is positioned to lead it. The Head of NwPS Engineering will be the person who ensures the engineering organisation is built to move fast, scale reliably, and stay ahead of a rapidly evolving technical landscape.
This is a role for someone who wants to build something, not manage something that already exists.
About Vonage and SA NwPS
Vonage is a global cloud communications leader, part of the Ericsson group. The NwPS Solution Area is Vonage’s dedicated business unit for Network Powered Solutions — commercialising mobile network operator capabilities as developer APIs for enterprise customers globally. NwPS operates as a standalone business with its own P&L accountability, product roadmap, sales motion, and engineering function.
US Pay Transparency
$263,103—$346,000 USD
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
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Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
