livingHR
Manager, Client Experience (HR Technology, HRIS/HCM) at livingHR
$71,000–$115,000 / year
Apply for this positionRole overview
An at-a-glance view of the facts included with this Manager, Client Experience (HR Technology, HRIS/HCM) at livingHR listing.
- Company
- livingHR
- Location
- Remote, United States
- Work arrangement
- Remote
- Employment type
- Contract
- Compensation
- $71,000–$115,000 / year
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Role overview
This job description has been rewritten in fresh language using the facts in the listing. Source credit and original listing details are available below.
livingHR is hiring a remote Manager, Client Experience to provide HR support and lead HRIS/HCM implementations for clients across industries and company sizes. The role owns client HR technology, including system configuration, integrations, compliance, data quality, and ongoing optimization. Platforms may include HiBob, Lattice, Dayforce, Rippling, UKG, Paylocity, Workday, and ADP.
The work spans HRIS administration, performance and engagement tools, implementation planning, change management, workflow automation, reporting, and core people operations. The manager also partners with client People leaders to turn operational needs into system designs and supports HR practices such as onboarding, employee relations, and policy development.
The position is remote, with eligibility limited to Florida, Colorado, Illinois, Massachusetts, New Hampshire, Rhode Island, Maine, Connecticut, Georgia, South Carolina, North Carolina, Texas, and Tennessee. The listed compensation is $71,000–$115,000 per year, plus incentives. Although the position details describe the role as full-time, livingHR engages contract consultants project by project; timing, scope, and duration depend on client needs, and consultants may be considered for future full-time or part-time opportunities.
Role at a glance: Remote, contract client-experience manager role leading HRIS/HCM administration and implementations for livingHR clients, with listed compensation of $71,000–$115,000 plus incentives.
Responsibilities mentioned in the listing
- Administer core HRIS and performance or engagement platforms, including workflows, permissions, and data integrity.
- Manage integrations among HRIS, performance, payroll, benefits, and other connected systems.
- Lead HCM configurations, system upgrades, module launches, and related change management for clients.
- Create and maintain automated workflows and work with People leaders to translate process needs into system design.
- Own HR data quality, reporting, and audit readiness, and ensure HRIS practices align with federal, state, and local requirements.
- Produce dashboards and reports that support workforce planning and OKRs.
- Improve HR processes, policies, and systems; support onboarding, employee relations, policy development, and employment-law compliance.
Qualifications stated in the listing
- At least 5 years of experience administering and implementing HRIS/HCM systems.
- HR Generalist or HRBP experience with broad exposure across the employee lifecycle.
- Direct client experience in consulting, professional services, PEOs, or agencies.
- Hands-on administrator experience with a core HRIS platform such as HiBob, Dayforce, or Rippling.
- Hands-on administrator experience with a performance or engagement platform such as Lattice.
- Strong systems thinking and ability to troubleshoot integrations independently.
- Strong communication, stakeholder management, advisory, and data storytelling skills.
- Ability to manage client projects, facilitate stakeholder sessions, and take ownership of deadlines and delivery.
Full details from the source listing
Position Details
Location: Remote (FL, CO, IL, MA, NH, RI, ME, CT, GA, SC, NC, TX, TN)
Type: Remote, Full-time
Work Model: Remote-first (Work from Where it Makes Sense – WfWiMS)
Compensation: $71,000-$115,000 plus incentives
Who We Are
livingHR is the remote-first, professional services "work agency" created to make work better. We partner with organizations to deliver human-centric, future-of-work-ready HR-managed services, professional services, and products. We believe in taking exceptional care of our people so they can deliver exceptional outcomes for clients, partners, and communities.
What You'll Do
Own and operate human resources for across industries and company sizes. In addition to providing HR support, this role will lead HRIS/HCM implementations for our clients. You'll be one of the internal experts on our clients' HR tech stack using systems such as HiBob, Lattice, Dayforce, Rippling, UKG, Paylocity Workday, and/or ADP), keeping platforms configured, integrated, compliant, and optimized.
Day-to-Day Responsibilities
HRIS/HCM System Ownership
Administer and maintain the core HRIS platform (e.g., HiBob, Dayforce, Rippling), including workflows, permissions, and data integrity
Administer performance and engagement platforms (e.g., Lattice) for goals, reviews, and feedback cycles
Manage system integrations across HRIS, performance, payroll, benefits, and other downstream tools
Implementation & Optimization
Lead configurations for clients implementing new HCM systems to include leading change management, new module rollouts, and system upgrades
Build and maintain automated workflows to reduce manual HR admin
Partner with People team leaders to translate process needs into system design
Data & Compliance
Own HR data integrity, reporting, and audit readiness across systems
Ensure HRIS practices meet federal, state, and local compliance requirements
Deliver dashboards and reporting that support workforce planning and OKRs
People Operations & Core HR
Optimize HR processes, policies, and systems for efficiency and compliance.
Implement core HR practices: onboarding, employee relations, policy development.
Advise on federal, state, and local employment law compliance.
What We Are Looking For
Core Competencies
Generalist across livingHR's focus areas (tech, payroll, innovation, people analytics, operations, people and culture), with strong data storytelling skills.
Client and project management; owns relationships, deadlines, and delivery end to end.
Facilitation; leads implementation workshops and stakeholder sessions with confidence.
Innovation mindset; finds ways to scale work and improve processes.
Role Requirements
5+ years administering and implementing HRIS/HCM systems
HR Generalist or HRBP background with broad exposure across the employee lifecycle
Experience working directly with clients in consulting, professional services, PEOs, or agencies
Hands-on administrator experience with a core HRIS platform (e.g., HiBob, Dayforce and/or Rippling) required
Hands-on administrator experience with a performance/engagement platform (e.g., Lattice) required
HRIS and/or performance platform certification strongly preferred
Strong systems thinking with the ability to troubleshoot integrations independently
Excellent communication, stakeholder management, and advisory skills
Comfort operating in a lean, fast-scaling environment with high ownership expectations
What You Can Expect
livingHR engages contract consultants on a project-by-project basis. Engagement timing, scope, and duration vary based on client needs. Consultants may be considered for multiple Full-time or part-time opportunities over time as part of our long-term talent community.