Elevenlabs
Product & Technical Communications at Elevenlabs
Role overview
An at-a-glance view of the facts included with this Product & Technical Communications at Elevenlabs listing.
- Company
- Elevenlabs
- Location
- Remote, United States
- Work arrangement
- Remote
- Employment type
- Full-time
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Role overview
This job description has been rewritten in fresh language using the facts in the listing. Source credit and original listing details are available below.
ElevenLabs is an AI research and product company whose platforms support AI-powered voice and chat agents, creative work across speech, music, image, and video, and developer access to AI audio models. This role will shape how the company explains its products and its long-term vision for human-AI interaction, with particular focus on ElevenAgents and the needs of developers and businesses.
The work spans major product launches and campaigns between launches, security, privacy, and safety communications, and written materials such as keynotes, talk tracks, social posts, and press releases. You will also create product demos, build the public profile of technical and product leaders, and develop relationships with media and other influential voices in developer and enterprise technology. Incident response is part of the role and is handled with a cross-functional team.
The position is remote-first and may be performed from anywhere on the U.S. East Coast; the ability to work in GMT-5 to GMT-4 time zones is required. Employees may instead work from the New York office. ElevenLabs describes its working style as high-velocity, AI-first, and focused on impact. It offers annual discretionary stipends for professional development and colleague meetups, a monthly coworking stipend for people outside its main hubs, and an annual team offsite.
Role at a glance: Lead product storytelling, launches, and technical communications for ElevenLabs, with a focus on AI products and developer and business audiences.
Responsibilities mentioned in the listing
- Develop and communicate a long-term vision for human-AI interaction and the products built for developers and businesses.
- Shape product narratives, especially for ElevenAgents, and connect company capabilities to emerging needs and broader trends.
- Lead communications for major product launches with product marketing, and run campaigns between launches that demonstrate platform value.
- Own security, privacy, and safety communications, including coordinating incident responses with cross-functional teams.
- Write materials including keynotes, talk tracks, social posts, and press releases, and produce practical product demos.
- Raise the visibility of technical and product leaders by developing distinctive viewpoints and supporting media, social, and event appearances.
- Build relationships with journalists, Substack writers, podcasters, technical creators, and other influencers who affect developer and enterprise buying decisions.
Qualifications stated in the listing
- Experience leading product or technical communications at a fast-paced B2B technology company, or building AI or software products.
- A record of leading significant product launches and effective campaigns between launches.
- Exceptional writing across formats and the ability to make complex technical subjects compelling and memorable.
- Experience working with security, safety, and engineering teams, including incident management.
- A strong understanding of independent media and established relationships with influential commentators.
- A record of excellence through product building, successful campaigns, or another entrepreneurial endeavor.
Full details from the source listing
About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
Excellence everywhere: Everything we do should match the quality of our AI models.
Global team: We prioritize your talent, not your location.
What we offer
Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
You'll be responsible for:
Developing and articulating our long-term vision for the future of human-AI interaction, and what we’re building for developers and businesses.
Shaping the narrative around our products (in particular ElevenAgents), connecting our capabilities to emerging needs and trends in the wider world.
Leading storytelling and communications for top tier product launches, in partnership with product marketing, and running campaigns between launches to demonstrate the value our platform delivers.
Owning our security, privacy, and safety communications, including managing incident responses as part of a cross-functional team.
Producing superb written materials that advance our product story – including keynotes, talk tracks, social posts, and press releases – and creating scrappy product demos to show our technology in action.
Building the profile of our technical and product leadership, developing novel points of view, and supporting them with media, social, and event appearances.
Nurturing relationships with journalists, Substack writers, podcasters, technical creators, and other influencers who shape developer and enterprise buying decisions.
Requirements
We are looking for someone who has:
Run product or technical comms at a fast-paced B2B technology company, or built AI / software products.
A record of leading significant launches, and running effective product campaigns in between them.
Exceptional writing across different formats, with a talent for turning complex, technical topics into sticky narratives.
Experience working with security, safety, and engineering teams, and managing incidents.
Deep understanding of the independent media landscape and good relationships with some of the most influential commentators.
A track record of excellence, be that building products, running superb campaigns, or some other entrepreneurial endeavor.
Location
This role is remote-first, so it can be executed from anywhere on the US East Coast, with the ability to operate in GMT-5 to GMT-4 timezones required. If you prefer, you can work from our New York office.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
