Smartling
Solution Architect at Smartling
$100,000–$120,000 / year
Apply for this positionRole overview
An at-a-glance view of the facts included with this Solution Architect at Smartling listing.
- Company
- Smartling
- Location
- Remote, United States
- Work arrangement
- Remote
- Employment type
- Full-time
- Compensation
- $100,000–$120,000 / year
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Role overview
This job description has been rewritten in fresh language using the facts in the listing. Source credit and original listing details are available below.
Smartling is hiring a full-time Solution Architect/Technical Implementation Manager for its Professional Services team. The team helps customers integrate Smartling’s translation platform in ways designed to remain scalable and sustainable as their localization needs grow. This is an engineering-adjacent, customer-facing role involving technical solution design and implementation. The position is remote, but Smartling is currently considering candidates in the Eastern and Central time zones only.
You’ll work with business and technical stakeholders to shape requirements, lead integrations and implementations, and help customer teams resolve complex technical issues. The role also involves advising customers on integration practices and platform adoption, managing process changes, and contributing tools or process improvements.
The listed U.S. national annual pay range is $100,000–$120,000. Smartling says final pay depends on factors including location, experience, and expertise. Listed offerings include health insurance, a free medical plan for employees and their families, a 401(k) with company match, flexible paid time off, 11 holidays, parental leave, an employee referral program, and Apple equipment. Smartling uses E-Verify for work authorization verification. Remote work requires a strong internet connection, a quiet workspace, and a professional, distraction- and clutter-free background.
Role at a glance: Remote Solution Architect role at Smartling for candidates in the Eastern or Central time zones, with a listed U.S. salary range of $100,000–$120,000 per year.
Responsibilities mentioned in the listing
- Gather requirements from technical and business users, assess information, and design scalable solutions.
- Manage process changes with stakeholders to keep implementations moving forward.
- Provide timely customer support and lead workshops and troubleshooting sessions with customer technical teams.
- Advise customers on integration practices and platform adoption to support long-term success.
- Explore new technologies, develop tools, and contribute to process improvements.
Qualifications stated in the listing
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- At least 3 years of relevant experience in solution architecture, technical consulting, or a similar customer-facing technical design and implementation role.
- At least 2 years of applied experience with modern web technologies such as HTTP, HTML, CSS, and JavaScript, as well as REST APIs.
- Strong analytical problem-solving skills and comfort with technical challenges.
- Excellent communication skills and the ability to advise or persuade technical and non-technical stakeholders.
- Ability to deliver outcomes amid complexity, ambiguity, or changing scope.
- Familiarity with at least one programming or scripting language and ability to read and write scripts.
- A remote-work home office setup and the ability to work effectively as part of a remote team.
Full details from the source listing
Overview
Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked #3 on Fast Company's Most Innovative Companies list. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started.
The Solution Architect/Technical Implementation Manager is part of the Professional Services team at Smartling. The mission of the team is to help customers rapidly integrate Smartling solutions in a way that is sustainable and scalable. As a Solution Architect, you are the hands-on advisor, technical expert, and problem solver. You will be leading various technical integrations and implementations, solving the most challenging problems in the content localization space, and designing sustainable solutions to support our customers’ growing localization needs.
The Solution Architect is an Engineering-adjacent role. Accordingly, a strong technical background is required for this role. We are looking for a professional who has a track record of successfully designing and implementing enterprise-grade technical solutions, who communicates complex concepts and ideas effectively, and who demonstrates creativity in solving challenging problems for customers. We are considering candidates based in the East and Central time zones only at this time.
You Will
- Interact with both technical and business users to gather requirements, analyze information, and design comprehensive and scalable solutions
- Effectively and proactively manage process changes with business and technical stakeholders to drive implementations forward
- Act with precision and urgency to provide customers with best-in-class support, and lead workshops and troubleshooting sessions with customer technical teams to resolve complex issues
- Continuously articulate best practices to encourage optimal integration and platform adoption, laying the foundation for the long-term success of customers
- Stay curious about new technologies, develop new tools, and contribute to process improvement
You Have
- A bachelor's degree in Computer Science, Engineering or a related field, or equivalent practical experience
- 3+ years of relevant experience as a Solution Architect, Technical Consultant, or in a similar customer-facing role that focuses on technical solution design and implementation
- Strong analytical skills when it comes to complex problems, and are not intimidated by technical challenges
- 2+ years of applied experience with modern web technologies (e.g. HTTP, HTML, CSS and JavaScript), and REST APIs
- Excellent communication skills with the capability to advise/persuade technical and non-technical stakeholders
- Ability to drive outcomes despite complexity, ambiguity or changing scope
- Familiarity with at least one programming/scripting language and able to read/write scripts
- A home office setup conducive for working remotely, and ability to work effectively as a remote team member*
Preferred but not required
- Knowledge of Content Delivery Networks (CDN), web servers, and proxy technologies such as Nginx
- Familiarity with Content Management Systems (CMS)
- Software development experience
- Experience with file engineering and regular expressions
- Hands-on experience with Splunk, Kibana or similar technologies
- Experience with translation, localization, and internationalization processes and/or fluency in multiple languages
You Will Enjoy
- Freedom - we are remote-first
- Growth - an opportunity to learn and advance your career
- Wealth - we offer a competitive salary and 401(k) + company match
- Wellness - health insurance; free medical plan for you and your family
- Balance - flexible PTO + 11 holidays; generous parental leave
- Culture - an energetic, value-driven, and fun culture and team spirit
- Bonus - employee referral program and Apple equipment
Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.
We use the E-Verify platform for work authorization verifications.
The US national total pay range for this role is $100,000-$120,000. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed.
*To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction- and clutter-free) background.