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ExtraHop

Solutions Architect III at ExtraHop

Remote, United States Remote Full-time

$150,000–$163,000 / year

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Role overview

An at-a-glance view of the facts included with this Solutions Architect III at ExtraHop listing.

Company
ExtraHop
Location
Remote, United States
Work arrangement
Remote
Employment type
Full-time
Compensation
$150,000–$163,000 / year

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Role overview

This job description has been rewritten in fresh language using the facts in the listing. Source credit and original listing details are available below.

ExtraHop is hiring a full-time Solutions Architect III for a remote role based in the United States. The Solutions Architecture team focuses on customer outcomes rather than billable hours. In this position, you’ll work with customers across industries on complex business and technology challenges, contributing to customer success and the development and market position of ExtraHop’s products.

The work centers on understanding customer networks and applications, finding useful data in network traffic, and building analyses, visualizations, and tools with the ExtraHop platform. ExtraHop’s platform combines network detection and response with network performance management, intrusion detection, and forensics, analyzing packet-level data to help security teams detect, investigate, and address cyber risks across hybrid environments.

The listed annual salary range is $150,000–$163,000. The role is also eligible for an annual discretionary, performance-based bonus and stock option grants. Benefits include medical, dental, and vision coverage; a 401(k) with employer match; flexible paid time off; parental leave; and other offerings. The broader benefits information also lists sick time prorated by hire date, U.S. federal holidays and three paid volunteer days, educational reimbursement, applicable FSA and dependent care accounts and EAP, and U.S. pet insurance and parental leave. ExtraHop describes its values as leading with purpose, acting with integrity, finding a way, innovating, and sharing success.

Role at a glance: Remote U.S. Solutions Architect III role at ExtraHop, with an annual salary range of $150,000–$163,000.

Responsibilities mentioned in the listing

  • Develop advanced GUI components and Trigger Scripts, along with intermediate external REST API scripts.
  • Assess customer network topologies and application stacks, then devise approaches to collect high-value network data.
  • Study industry-specific applications across multiple sectors and produce technical assets and written materials that support product improvements and marketing.
  • Investigate major technical issues through root cause analysis and advise customers on resolution.
  • Build tools with Python and JavaScript-based APIs to extend the ExtraHop platform.
  • Create tailored data analysis to track technical and business changes in real time, and build visualizations for investigations and strategic goals.
  • Automate repeatable workflows to make more time available for developing intelligent solutions.

Qualifications stated in the listing

  • Six to eight years of relevant experience.
  • Bachelor’s degree or equivalent.
  • Background in customer-facing roles and strong interpersonal skills.
  • Knowledge of OSI layers 2 through 4 and application protocols including HTTP, SQL, CIFS/NFS, HL7, Memcache, and DNS.
  • Familiarity with internet-worked applications and related technologies, such as HTTP, databases, caching, and distributed systems.
  • Scripting experience with languages such as Python and JavaScript.
  • Strong written communication skills.
  • Ability to work independently, self-motivation, and interest in owning a practice.
Full details from the source listing

At ExtraHop, we’re on a mission to protect and empower the connected enterprise. We reveal what is happening in the very infrastructure that sustains businesses, lives, and communities, and ensure the integrity of networks, data, systems, and processes. Organizations rely on ExtraHop to provide visibility into the cyber threats, vulnerabilities, and network performance issues that evade their existing security and IT tools. With this insight, organizations can investigate smarter, stop threats faster, and keep operations running.

Our mission is fueled by a profound social and moral responsibility to be the best at what we do, ensuring a secure world where everyone can thrive. If this sounds like a place you’d like to spend the next chapter of your career, we’d love to hear from you.

Position Summary
ExtraHop’s Solutions Architecture team is very different from many other post-sales services practices—we focus on outcomes and customer success rather than racking up billable hours. As a member of our Solutions Architecture team, you’ll play a critical role in the success of our customers, products and position in the marketplace. Our Architects tackle the most difficult business and technology problems across a vast array of industries and technologies. As a Solutions Architect at ExtraHop, you will never be bored again.

Key Responsibilities

  • Advanced GUI development
  • Advanced Trigger Script development
  • Intermediate external REST API script development
  • Intermediate understanding of networking
  • Intermediate understanding of application design
  • Analyze customer network topologies and application stacks; develop strategies to acquire high-value data from the wire.
  • Profile industry-specific applications across a broad range of verticals; create technical assets and written collateral to support product improvement and marketing efforts.
  • Conduct root cause analysis of high-profile technology problems and advise customers on their resolution.
  • Develop custom tools using Python and JavaScript-based APIs to extend the functionality of the ExtraHop platform.
  • Develop customized data analysis to monitor changing technical and business conditions in real-time.
  • Create rich data visualizations to aid tactical investigations and realize strategic objectives.
  • Create automated tools to streamline repeatable processes and maximize time spent building intelligent solutions.
  • Conduct hands-on learning sessions with key customer personnel.

Required Qualifications

  • 6-8 years of relevant experience
  • BS degree or equivalent
  • Experience in customer-facing positions; excellent interpersonal skills
  • Understanding of core networking principles (layers 2 through 4 of the OSI model) and application protocols (HTTP, SQL, CIFS/NFS, HL7, Memcache, DNS)
  • Familiarity with principles of internet worked applications and related technologies (HTTP, databases, caching, distributed systems, etc)
  • Experience with scripting languages such as Python and JavaScript
  • Excellent written communication skills
  • Independence, motivation, and desire for practice ownership

Compensation & Benefits: The salary range for this role is $150,000 – $163,000 per year, plus eligibility for an annual performance-based discretionary bonus and stock option grants. We offer a comprehensive benefits package including medical, dental, and vision coverage (effective ay 1), a 401(k) with employer match, flexible PTO, parental leave, and more.

ABOUT EXTRAHOP

ExtraHop is reinventing Network Detection and Response (NDR) to offer enterprises unparalleled visibility, context, and control against emerging threats. The platform integrates NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics, providing a single, comprehensive solution. By decrypting and analyzing complete packet-level data at wire speed and leveraging cloud-scale machine learning, ExtraHop empowers Security Operations Centers (SOCs) to detect, investigate, and remediate modern cyber risks in real time across their entire hybrid infrastructure, including data center, cloud, and SASE environments.

This comprehensive approach and market innovation have earned ExtraHop unique recognition as the only NDR vendor acknowledged as a leader by all major analyst firms, including the 2025 Gartner® Magic Quadrant for Network Detection and Response™, the 2025 Forrester® Wave for Network Analysis and Visibility, the 2024 IDC® Marketscape for NDR, and the 2025 Gigamon® Radar Report for Network Detection and Response. Since 2007, ExtraHop has consistently helped organizations worldwide extract in-depth network telemetry and contextual insights, affirming its commitment to protecting and empowering the connected enterprise.

OUR VALUES

Our culture is rooted in our five Values. These set the expectations for how we work individually and collectively as a team.

Lead with Purpose: We are driven to deliver results that create a positive impact for our customers, partners, and colleagues.

Act with Integrity: We operate with transparency, authenticity, and always in the best interest of the company.

Find a Way: We are resourceful, tackle hard problems with a sense of urgency and ownership, and do what it takes to get the job done.

Innovate: We listen to customers, partners, and the market, and respectfully push boundaries and challenge the status quo.

Share Success: We run together, we win together. We value diverse perspectives, hold space for all voices, and achieve the best results as a team.

BENEFITS

Employees' wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits:

  • Health, Dental, and Vision Benefits
  • Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
  • Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
  • FSA and Dependent Care Accounts + EAP, where applicable
  • Educational Reimbursement
  • 401k with Employer Match or Pension where applicable
  • Pet Insurance (US Only)
  • Parental Leave (US Only)
  • Hybrid and Remote Work Model

Our people are our most important competitive advantage, leading the charge against cyber criminals. Join the fight today!

To learn more, visit our website or follow us on LinkedIn.

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