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NetBox Labs

Staff Product Manager, Network Observability at NetBox Labs

Remote, United States Remote Full-time

$205,000–$220,000 / year

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Role overview

An at-a-glance view of the facts included with this Staff Product Manager, Network Observability at NetBox Labs listing.

Company
NetBox Labs
Location
Remote, United States
Work arrangement
Remote
Employment type
Full-time
Compensation
$205,000–$220,000 / year

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Role overview

This job description has been rewritten in fresh language using the facts in the listing. Source credit and original listing details are available below.

NetBox Labs is hiring a full-time, remote Staff Product Manager for Network Observability in the United States. The role reports to the Director of Product and owns observability products and features across cloud and enterprise deployments, from initial definition through general availability and ongoing iteration. Compensation is $205,000–$220,000 per year.

You will shape the observability roadmap and work closely with Engineering, Customer Success, and go-to-market teams to build products network operators use to understand, troubleshoot, and resolve production issues. The role calls for deep knowledge of network telemetry and observability, hands-on technical prototyping, direct customer engagement, and the ability to explain technical capabilities in terms of customer and business value. You will also coordinate with Discovery and Assurance teams to create cohesive platform offerings and use success metrics to guide product decisions.

NetBox Labs develops open, composable products for network automation. Its offerings include NetBox Enterprise, NetBox Cloud, and Orb, an open-source network observability platform. The company describes its culture as emphasizing ownership, community, simplicity, and clear communication, and welcomes applicants from diverse backgrounds.

Role at a glance: NetBox Labs seeks a remote U.S.-based Staff Product Manager to lead Network Observability products, with annual compensation of $205,000–$220,000.

Responsibilities mentioned in the listing

  • Own the observability product roadmap and guide features from definition through launch and ongoing development across cloud and enterprise deployments.
  • Serve as a subject matter expert on network observability, including how telemetry is collected, modeled, and used to diagnose production network problems.
  • Explain technical capabilities and their business value to customers, sales, Customer Success, and company leaders; provide go-to-market teams with product positioning, demos, and technical enablement.
  • Build prototypes to investigate product questions and validate concepts with engineers and customers.
  • Lead customer and prospect discovery, technical pre-sales discussions, and design partner programs.
  • Coordinate with Discovery and Assurance teams so the three areas work together as platform offerings.
  • Set observability success metrics and use results to inform roadmap decisions.

Qualifications stated in the listing

  • At least 7–10 years of product management leadership in B2B software, including 3 or more years working on technically complex products such as networking and infrastructure, observability, security, or developer platforms.
  • Product management experience in network observability, monitoring, or telemetry.
  • Working fluency in SNMP, gNMI streaming telemetry, NetFlow, sFlow, IPFIX, and OpenTelemetry, including awareness of the strengths and limitations of each.
  • Hands-on technical ability, including working in a codebase, scripting against APIs, building prototypes, reviewing pull requests, and collaborating effectively with engineers.
  • Ability to communicate complex technical information as business value in writing and in conversation with audiences ranging from engineers to executives.
  • Experience managing products across the full lifecycle and independently leading a product line.
  • Ability to influence across functions and build alignment among Engineering, Customer Success, and go-to-market teams.
  • Comfort working amid ambiguity and creating structure where needed.
Full details from the source listing

At NetBox Labs, our mission is to make it easier to build and manage complex networks. As a product company, we do that by developing innovative software for network professionals delivered on-premises and in the cloud.

We are seeking a Staff Product Manager to own our Network Observability features and products, reporting to the Director of Product. You will take products from definition through GA and beyond, partnering closely with Engineering, Customer Success, and GTM to build a product operators rely on to understand how their network is behaving.

You like going deep on the protocols, the data, and the edge cases that only show up in production. You can prototype, hold your own with engineering, and act as the subject matter expert. You also know how to turn that depth into clear value for customers and the business.

What You'll Do

  • Own NetBox Labs Observability features and products, turning product strategy into a scoped, sequenced roadmap and driving it from definition through GA and iteration across Cloud and Enterprise deployments.

  • Be a subject matter expert in network observability and how telemetry is collected, modelled, and used by operators to detect, troubleshoot, and resolve real problems in production networks.

  • Translate deep technical capability into business value for customers, sales, customer success, and leadership, and equip GTM teams with the positioning, demos, and technical enablement to sell it.

  • Prototype to answer product questions fast and validate ideas with engineering and customers.

  • Engage directly with customers and prospects in discovery, technical pre-sales conversations, and design partner programs.

  • Partner across our Discovery and Assurance teams to ensure Observability, Discovery, and Assurance fit together as coherent platform offerings.

  • Define and own Observability success metrics and use them to drive roadmap decisions.

What We're Looking For

  • 7-10+ years of product management leadership in B2B software, including 3+ years on technically complex products such as networking & infrastructure, observability, security, or developer platforms.

  • Product experience in network observability, monitoring, or telemetry.

  • Fluent across observability technologies. SNMP, streaming telemetry (gNMI), flow data (NetFlow, sFlow, IPFIX), OpenTelemetry and clear on the strengths and limits of each.

  • A builder. Comfortable in a codebase, able to script against APIs, stand up a prototype, read a pull request, and hold your own in a room full of engineers.

  • Able to translate deep technical detail into business value, in writing and in the room, for audiences from engineers to executives

  • Strong track record of owning products across the full lifecycle, and the autonomy to run a product line without being managed into it

  • Strong cross-functional influence, with the ability to drive alignment across engineering, CS, and GTM.

  • Comfortable operating in ambiguity and building structure where none exists

Bonus Qualifications

  • Experience with open source products and communities.

  • Familiarity with network automation or source-of-truth tooling.

  • Experience shipping products delivered both on-prem and as SaaS.

  • Exposure to device discovery or inventory ingestion pipelines.

About NetBox Labs:

NetBox Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community.

NetBox Labs is the commercial steward of open source NetBox, the world’s most popular network source of truth, and Orb, the next-generation open source network observability platform. Our products include NetBox Enterprise, a fully supported self-managed NetBox with advanced features, and NetBox Cloud, a secure, scalable, and reliable SaaS edition of NetBox.

NetBox powers thousands of companies, and NetBox Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.

Our culture and values:

  • We own and solve problems with high attention to detail.

  • Our open source contributors, users, customers & team are all part of our community. When our community wins, we win.

  • We prioritize simplicity and think twice before adding complexity

  • Clear communication helps keep our team aligned and collaborating smoothly.

NetBox Labs is proud to be an equal opportunity employer. We believe diverse teams build better software, and we welcome applicants of every race, color, religion, gender identity, sexual orientation, national origin, age, disability, and veteran status. If you need accommodation at any point in the process, just let us know.

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