Socket
Technical Enablement Manager at Socket
$160,000–$220,000 / year
Apply for this positionRole overview
An at-a-glance view of the facts included with this Technical Enablement Manager at Socket listing.
- Company
- Socket
- Location
- Remote, United States
- Work arrangement
- Remote
- Employment type
- Full-time
- Compensation
- $160,000–$220,000 / year
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Role overview
This job description has been rewritten in fresh language using the facts in the listing. Source credit and original listing details are available below.
Socket is hiring a full-time Technical Enablement Manager for a remote role in the United States, with annual compensation of $160,000–$220,000. Socket’s product helps development and security teams find, audit, and manage open-source code. The company says it has raised $125 million and serves organizations including Anthropic, xAI, Figma, and Vercel.
This role leads technical readiness across Customer Engineering, beginning with Sales Engineering, where the immediate need is greatest. You’ll work with the Head of Enablement, Head of Sales Engineering, SE managers, and other Customer Engineering leaders. The work combines onboarding and certification, technical content, field feedback, and readiness for product launches. You’ll build on existing SE onboarding, an LMS, hands-on labs, and weekly training, while learning a fast-changing product and using AI tools to support a growing team.
Socket lists market-competitive salary bands, equity, health benefits with 99% coverage for employees and their families, flexible time off, holidays and a winter shutdown, paid parental leave, and quarterly team off-sites in its remote-first setup. The interview stages are a Talent Team conversation, virtual interviews with the hiring manager and team members, a presentation, and a final interview.
Role at a glance: Remote U.S. technical enablement role at Socket, focused first on Sales Engineering readiness, with a $160,000–$220,000 annual salary.
Responsibilities mentioned in the listing
- Lead technical onboarding for Sales Engineers, then develop onboarding for TAMs, CSMs, and Support.
- Create hands-on labs and certification paths, and certify team members before they work with customers independently.
- Set the SE demo standard with Sales Engineering leadership and train and certify SEs against it.
- Define readiness expectations with Customer Engineering leaders and track each role’s ramp.
- Manage the Customer Engineering technical knowledge base by reviewing existing material, retiring outdated content, and keeping retained resources accurate and self-service.
- Develop deployment and troubleshooting guidance for complex environments, starting with Socket Firewall in enterprise networks using proxies, ZTNA, and private registries such as Artifactory and Nexus.
- Maintain technical competitive materials for tools commonly encountered by SEs.
Qualifications stated in the listing
- At least 6 years of experience in a technical customer-facing or technical enablement role, such as Sales Engineer, Solutions Engineer, Solutions Architect, TAM, Support Engineer, or a similar position.
- Direct experience delivering demos, POCs, deployments, or escalations, along with the ability to explain a product appropriately to SEs, AEs, and engineers.
- Experience creating reusable training materials—such as labs, demos, certifications, videos, or playbooks—and explaining how their effectiveness was assessed.
- Use of AI tools such as Claude or Claude Code, or similar tools, to create and maintain content and support a larger team.
- Working knowledge of software development and delivery, including package managers such as npm or PyPI, CI/CD, and source control tools such as Git, GitHub, or GitLab.
- Preferred: experience in application security, software composition analysis (SCA), software supply-chain security, or developer tooling.
- Preferred: experience keeping a field team up to date on weekly or biweekly releases.
- Preferred: ability to read and write basic Python, JavaScript, or Go scripts for building and maintaining labs.
Full details from the source listing
About Us
Socket helps devs and security teams ship faster by cutting out security busywork. Thousands of orgs use Socket to safely find, audit, and manage open source code. Our customers - from Anthropic to xAI, and Figma to Vercel - love Socket (just check out their tweets to see for yourself!)
Founded by Feross Aboukhadijeh, a long-time open source maintainer with software downloaded over a billion times a month, Socket has raised $125M in funding from top angels, operators, and security leaders.
About the Role
Socket is looking for a Technical Enablement Lead to own technical readiness across Customer Engineering: Sales Engineers, Technical Account Managers, Customer Success Managers and Support. You'll start with Sales Engineering, where the need is biggest right now.
You'll be the technical voice of enablement. SEs trust you to know the product well and to find the answer fast when you don't. You'll report to our Head of Enablement, who owns learning design and delivery, and together you'll build the engine that gets new hires ready and keeps everyone current. You'll work closely every day with the Head of Sales Engineering, the SE managers and the other Customer Engineering leaders.
We're hiring fast and shipping product fast. Your job is to turn field gaps into training that scales, starting with getting SEs demo and POC ready, and to keep the team current as new features ship. You'll need to learn the product fast, build fast, and use AI tools to scale yourself so one person can support a team that keeps growing. You'll spend real time in demos, POC reviews and call recordings, and that's where most of your roadmap comes from. You won't start from zero. There's an existing SE onboarding program, an LMS, hands-on labs and a weekly SE training series to build on.
What You'll Do
Onboarding & Certification:
Own technical onboarding for new Sales Engineers so they're ready to demo and run POCs as quickly as possible, then build the same for TAMs, CSMs and Support
Build hands-on labs and certification paths, and certify people before they're in front of customers on their own
Work with SE leadership on the demo standard every SE is held to, and train and certify against it
Agree with Customer Engineering leaders what "ready" means for each role, and track ramp against it
Knowledge & Content:
Own the Customer Engineering technical knowledge base: audit what exists, retire what's outdated, and keep what stays accurate and self-serve
Build deployment and troubleshooting guides for the hardest setups, starting with Socket Firewall in enterprise networks (proxies, ZTNA, private registries like Artifactory and Nexus)
Own technical competitive material for the tools SEs run into most
Stay Close to the Field:
Listen to calls and sit in on POC reviews and escalations to find where people get stuck, and fix it with training
Bring patterns back to Engineering: missing docs, confusing UX, and the questions that keep pulling engineers into deals
Launch Readiness:
Work with the engineers shipping each feature so the field is trained before customers see it
Turn each release into field-ready material: a short lab or demo, a talk track, deployment steps and known limitations
Run a regular technical session for SEs and Customer Engineering
What You'll Bring
Required:
6+ years in a technical customer-facing or technical enablement role (Sales Engineer, Solutions Engineer, Solutions Architect, TAM, Support Engineer, Technical Enablement, or similar)
You've run demos, POCs, deployments or escalations yourself, not just trained people on them, and you can explain the product to an SE, an AE and an engineer at the right level for each
You've built training other people use without you (labs, demos, certifications, videos, playbooks) and can tell us how you knew it worked
You use AI tools (Claude, Claude Code, or similar) to build and maintain content, and can show how that lets you support a much bigger team than you could alone
Working knowledge of how developers build and ship software: package managers like npm or PyPI, CI/CD, and source control (Git, GitHub, GitLab)
Preferred:
Background in application security, SCA, supply chain security or developer tooling
You've kept a field team current on a fast release cadence, weekly or every couple of weeks
Can read/write basic scripts in Python, JS, or Go, enough to build and maintain labs
Experience with enterprise networking and proxies (ZTNA, secure web gateways, private package registries)
Our Interview Process
Informational with a member from our Talent Team
Virtual f2f with the Hiring Manager
Virtual f2f with a few members of the team
Presentation
Final Interview
Hiring is a big decision on both sides. Read more about our Hiring Philosophy and how we approach the process at Socket.
Benefits: Our benefits are crafted to support you and your family, so you can take care of what matters most and thrive in and outside of work. We offer:
Market competitive salary bands
Meaningful equity program
Comprehensive health benefits for you and your family (99% coverage)
Flexible time-off, holidays, and winter shutdown to rest & recharge
Paid parental leave
Remote-first, with quarterly team off-sites
At Socket, we
Pursue Excellence: We set ourselves apart by consistently delivering work of exceptional quality and distinction.
Move with urgency and focus: We prioritize swift, decisive action.
Think rigorously: We care about being right and it often takes reasoning from first principles to get there. We value alternative perspectives and have constructive discussions.
Trust and amplify: We overtrust, always assume good intent, and give specific feedback to help each other improve.
Feel a strong sense of ownership: We wear many hats and feel a strong sense of overall ownership of the company and we're non-territorial regarding our nominal domains.
Are customer obsessed: We relentlessly prioritize the needs of our customers, striving to exceed their expectations and delight them at every interaction.
