Socket
Sales Engineer, SMB at Socket
$125,000–$160,000 / year
Apply for this positionRole overview
An at-a-glance view of the facts included with this Sales Engineer, SMB at Socket listing.
- Company
- Socket
- Location
- Remote, United States
- Work arrangement
- Remote
- Employment type
- Full-time
- Compensation
- $125,000–$160,000 / year
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Role overview
This job description has been rewritten in fresh language using the facts in the listing. Source credit and original listing details are available below.
Socket is hiring a full-time Sales Engineer to support its SMB customers. Socket’s product helps development and security teams assess and manage open-source code. The company says thousands of organizations use its platform; it has raised $125 million and was founded by Feross Aboukhadijeh, a longtime open-source maintainer. The role is remote in the United States, pays $125,000–$160,000 per year, and may require travel of up to 25% for customer meetings, onsite work, and industry events.
You’ll work between customers and Socket’s engineering, product, and design teams, providing technical education and guidance during the sales process. The position also partners with account teams and Customer Success, supports customer evaluations and integrations, and shares customer feedback internally.
Socket lists market-competitive salary bands, an equity program, health coverage for employees and families at 99% coverage, flexible time off, holidays and a winter shutdown, paid parental leave, and a remote-first setup with quarterly team off-sites. Its stated working principles include pursuing high-quality work, acting with urgency, rigorous and open-minded reasoning, trust and constructive feedback, shared ownership, and prioritizing customers.
The interview sequence is a Talent Team phone screen, virtual meetings with the hiring manager and several team members, a presentation, a conversation with the VP of Customer Engineering, a final call with the founder, reference checks, and an offer.
Role at a glance: Remote U.S. Sales Engineer role supporting Socket’s SMB customers, with annual compensation of $125,000–$160,000.
Responsibilities mentioned in the listing
- Lead customer discussions and product demonstrations, answer questions, address challenges, and respond to objections.
- Create technical guidance for customer implementations and use cases.
- Work with account teams to understand customer requirements and connect them to Socket’s capabilities and business value.
- Support customer proofs of concept with technical expertise, troubleshooting, and evaluation guidance.
- Advise customers on integrating Socket with their existing infrastructure.
- Communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.
- Partner with Customer Success on post-sale revenue, retention, and growth.
Qualifications stated in the listing
- Technical experience in areas such as software development, technical account management, solutions architecture, or product support.
- Experience in customer-facing roles.
- Ability to manage competing priorities, stay organized and detail-oriented, and use time effectively; delegate when needed.
- Empathy for customers and willingness to investigate their challenges in depth.
- Ability to collaborate across functions and contribute directly to Sales, Product, and Engineering.
- Willingness and ability to learn new tools and technologies.
- Ability to read and write basic scripts in Python, JavaScript, or Golang.
- Knowledge of source control managers such as GitLab or Bitbucket.
Full details from the source listing
About Us
Socket helps devs and security teams ship faster by cutting out security busywork. Thousands of orgs use Socket to safely find, audit, and manage open source code. Our customers - from Anthropic to xAI, and Figma to Vercel - love Socket (just check out their tweets to see for yourself!)
Founded by Feross Aboukhadijeh, a long-time open source maintainer with software downloaded over a billion times a month, Socket has raised $125M in funding from top angels, operators, and security leaders.
Socket is looking for a Sales Engineer to support our SMB Clients. In this role you will be at the nexus between our customers and our engineering, product, and design teams. You'll work cross-functionally in order to provide technical education, guidance, and support in a pre-sales capacity.
What You’ll Do:
Lead discussions and product demonstrations to showcase capabilities; address customer challenges, respond to questions, and handle objections.
Craft technical content to guide customers in implementing specific use cases or extending our solution.
Collaborate with account teams to understand customer requirements and translate them to Socket capabilities, emphasizing business value.
Support Proof of Concepts (POCs) that align with customer requirements; provide technical expertise, troubleshooting, and guidance throughout the evaluation process.
Provide guidance on integrating solutions into the customer's existing infrastructure.
Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.
Collaborate with Customer Success to drive post-sales revenue, ensure retention, and contribute to growth.
Execute cross-functional projects involving teams such as Engineering, Sales, and Marketing.
Ability to travel up to 25% for customer meetings, onsite engagements, and industry events.
What You'll Bring
Prior technical experience in roles like Software Development, TAM, Solutions Architect, Product Support, etc
Hands-on experience working in customer facing roles.
Ability to multitask and efficiently handle multiple competing priorities, delegating when necessary while being highly organized, detail oriented, and demonstrating excellent time management skills.
Empathetic mindset for the customer and a commitment to delving deep into the challenges they present or experience.
Ability to work cross-functionally and contribute directly to Sales, Product and Engineering teams.
Ability and desire to learn new tools and technologies.
Familiarity with web APIs, SDKs, and other technical frameworks is a plus.
Must be able to read/write basic scripts in languages Python, JS, or Golang.
Knowledge of common source control managers such as gitlab or bitbucket.
Nice to Haves:
CS degree or equivalent industry experience.
Experience with open source, vulnerability management / SCA
Hands on experience working with medium to large customers up to 1000 employees.
Relevant security domain experience and familiarity with vulnerability management SCA tools.
Experience with AI and Large Language Models (LLM)
Our Interview Process
Phone Screen with our Talent Team
Virtual f2f with the Hiring Manager
Virtual f2f with a few members of the team
Presentation
Call with our VP of Customer Engineering
Final call with our Founder
References
Offer
Hiring is a big decision on both sides. Read more about our Hiring Philosophy and how we approach the process at Socket.
Benefits: Our benefits are crafted to support you and your family, so you can take care of what matters most and thrive in and outside of work. We offer:
Market competitive salary bands
Meaningful equity program
Comprehensive health benefits for you and your family (99% coverage)
Flexible time-off, holidays, and winter shutdown to rest & recharge
Paid parental leave
Remote-first, with quarterly team off-sites
At Socket, we
Pursue Excellence: We set ourselves apart by consistently delivering work of exceptional quality and distinction.
Move with urgency and focus: We prioritize swift, decisive action.
Think rigorously: We care about being right and it often takes reasoning from first principles to get there. We value alternative perspectives and have constructive discussions.
Trust and amplify: We overtrust, always assume good intent, and give specific feedback to help each other improve.
Feel a strong sense of ownership: We wear many hats and feel a strong sense of overall ownership of the company and we're non-territorial regarding our nominal domains.
Are customer obsessed: We relentlessly prioritize the needs of our customers, striving to exceed their expectations and delight them at every interaction.
