Windows 11 troubleshooting starts with the Get Help app for Microsoft’s currently documented automated troubleshooters. Open Start, search for Get Help, and enter the issue you are trying to fix. The tools guide you through diagnostics; they do not guarantee a repair.
I want to make one detail clear before you follow an older tutorial: Windows 11 troubleshooters have changed across releases. This CareersForge guide separates the tools Microsoft lists for Get Help from legacy tools that may still appear on older builds.
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For a common issue, choose one matching tool, follow its prompts, and note any error code or recommendation. Avoid running unrelated repairs all at once; it makes the cause harder to identify.
- Windows 11 troubleshooting: which tools are available now?
- How do I run a Windows 11 troubleshooter?
- Which troubleshooters are listed in Get Help?
- Can I follow a step-by-step Windows 11 troubleshooting guide with screenshots?
- How do I troubleshoot a Windows update in Windows 11?
- How do I get help in Windows 11?
- What should I do if a troubleshooter does not fix the problem?
- Windows 11 troubleshooting FAQ
Windows 11 troubleshooting: which tools are available now?
Microsoft’s current support page lists Get Help troubleshooters for audio, BITS, Bluetooth, camera, network and internet, printers, program compatibility, video playback, Windows Media Player, and Windows Update. Microsoft also documents a retirement plan for older inbox troubleshooters. The exact menu you see can depend on your Windows 11 release.
Older articles may still show a long list under Settings > System > Troubleshoot > Other troubleshooters. On a newer build, a setting may redirect to Get Help or a legacy tool may no longer be present. Microsoft says some older releases, including Windows 11 version 22H2 and earlier, are not affected by the retirement described on its support page. Check the guidance for your build before assuming a tool is missing or broken.
For the supported list and launch instructions, see Microsoft’s Windows troubleshooters guide. For the legacy-tool timeline, see Microsoft’s MSDT and troubleshooter retirement page.
How do I run a Windows 11 troubleshooter?
Use this simple sequence to run a tool that matches the problem:
- Save open work. If this is a work-managed computer, check with your IT team before changing network, device, or security settings.
- Open Start, search for Get Help, and launch the app.
- Search by the issue or tool name, such as printer troubleshooter or Windows Update troubleshooter.
- Read any diagnostic consent prompt. If you agree, select Yes and follow the steps shown.
- Review the result and suggested next step. Restart only when the app or Windows asks you to, then test the same issue again.
If your release still shows a relevant entry in Settings > System > Troubleshoot > Other troubleshooters, you can use its Run option. If you do not see that tool, search for it in Get Help and check Microsoft’s current instructions instead of downloading an unofficial replacement.
The embedded video is kept from the previous version of this article. Menu names may differ from the current steps above, so use Microsoft’s current instructions when the video and your Windows screen do not match.
Which troubleshooters are listed in Get Help?
Microsoft currently documents these ten Get Help troubleshooters. They are issue-specific entry points, not ten universal fixes, and a result may recommend additional support instead of changing the PC automatically.
| Get Help troubleshooter | Use it for |
|---|---|
| Audio | Sound output or audio device issues |
| Background Intelligent Transfer Service (BITS) | Problems with the BITS service |
| Bluetooth | Pairing or connecting a Bluetooth device |
| Camera | Camera not working as expected |
| Network and internet | Trouble connecting to the internet or another network |
| Printer | Printer connection or printing problems |
| Program compatibility | An older program has compatibility issues |
| Video playback | A video does not play correctly |
| Windows Media Player | Problems specific to Windows Media Player |
| Windows Update | Errors downloading or installing a Windows update |
A tool may not appear under the exact same name on every Windows build. Search Get Help using the symptom or the official tool name. The CareersForge guide to the Windows Get Help app gives additional context.
What happened to the Keyboard, Search and Indexing, and Windows Store Apps troubleshooters?
Those names belong to legacy inbox troubleshooters in Microsoft’s retirement documentation. Microsoft says some legacy tools are redirected to Get Help while others are removed on affected releases. Do not count them as currently available Get Help tools unless your own Windows version still lists them.
Can I follow a step-by-step Windows 11 troubleshooting guide with screenshots?
A step-by-step flow is useful, but screenshots can become outdated when Windows changes its menus. Start with the same safe sequence: identify the symptom, open Get Help, search for the matching issue, and follow the prompts. This article’s images are illustrative rather than screenshots of your exact Windows build; use the text labels on your screen as the guide.
If the trouble is network-related, first check whether another device can connect and whether airplane mode is off. Then use Microsoft’s Network and internet troubleshooter if it is available for your issue. Do not reset a company network adapter without checking with IT.
How do I troubleshoot a Windows update in Windows 11?
On Windows 11, Microsoft recommends starting with the automated Windows Update troubleshooter in Get Help. Search for Windows Update troubleshooter, run the guided checks, and follow the result. If it does not resolve the error, write down the error code and the update name or KB number before trying another repair.
Microsoft’s Windows Update troubleshooter instructions also explain the next steps. For related Windows Update guidance, see the CareersForge Windows Update troubleshooter article.
For a printer issue, confirm that the printer is powered on, selected in the print dialog, and connected by the expected cable or network. Then run the printer troubleshooter if Get Help offers it. Keep the printer image below as an illustration; its appearance will not match every model.
How do I get help in Windows 11?
Open Start and search for Get Help. In the app, type the symptom or a tool name, such as audio troubleshooter, connect to network and internet, or Windows Update troubleshooter. Microsoft says Get Help provides findings and possible remedies after a diagnostic run. You can also use the official CareersForge guide to getting help in Windows for the next step.
What should I do if a troubleshooter does not fix the problem?
Do not keep rerunning the same tool if it reports that it cannot fix the issue. Save the message or error code, note what changed immediately before the problem began, and follow the specific Microsoft support page for that issue. For a managed laptop, contact IT before using recovery options. Back up important files before any reset or repair installation.
Avoid third-party “one-click repair” downloads offered by search ads. A troubleshooter should be launched from Get Help or Windows Settings, and any additional software should come from a source you deliberately trust.
Windows 11 troubleshooting FAQ
Does every Windows 11 PC have the same troubleshooters?
No. Microsoft distinguishes current Get Help tools from legacy inbox troubleshooters, and availability can depend on the Windows release. Use the current support page and the options shown on your device.
Can a Windows troubleshooter guarantee a fix?
No. It checks for common patterns and may suggest or apply a remedy, but hardware faults, account restrictions, or complex driver and system problems can need a different path.
Should I download a troubleshooter if I cannot find it?
No. First check the Windows version and Microsoft’s current Get Help list. If the tool has been retired, use Microsoft’s recommended replacement or contact the device administrator.
Windows 11 troubleshooting is easiest to manage one symptom at a time: use Get Help for a current, matching tool, review its result, and move to a specific Microsoft support path if the issue remains. The old list of built-in troubleshooters is not accurate for every Windows 11 release.
Rodrigo Durães is the founder and editor of CareersForge, where he publishes career-development resources on career planning, resumes, interviews, and job search. His professional experience and education are listed on his LinkedIn profile, including his role as Global CEO of VisionCorp International from 2011 to 2023. View Rodrigo’s LinkedIn profile.