Ad Operations Specialist, Audio at BetterHelp

Role overview

This job description has been rewritten in fresh language using the facts in the listing. Source credit and original listing details are available below.

The Ad Operations Specialist, Audio will support BetterHelp’s Audio Strategy team by coordinating advertising operations for podcast, radio, and digital radio campaigns across U.S. and non-U.S. markets. The work includes managing campaign and budget information, supporting partner billing and reconciliation, checking ad delivery, and coordinating compliance requirements across a large number of shows.

This role also helps build and improve operational workflows, including finding appropriate ways to use AI and other tools to manage and track documents, information, and processes. The position is remote from anywhere in the United States; company-requested travel expenses are covered when approved, and reasonable accommodations are available for employees unable to travel.

The role requires at least three years of audio advertising operations experience, or experience with offline-channel campaigns, on the brand, agency, or publisher side. The base salary range is $65,000–$95,000 per year, with eligibility for a performance bonus and benefits subject to applicable eligibility requirements.

Role at a glance: Remote U.S. role managing podcast, radio, and digital radio advertising operations, with a base salary range of $65,000–$95,000 per year.

Responsibilities mentioned in the listing

• Coordinate operations for podcast, radio, and digital radio advertising in U.S. and non-U.S. markets alongside the Audio Strategy team.
• Enter insertion order and buy details into company systems, obtain purchase order numbers through the accounting department, and support end-of-month billing and reconciliation so partners are paid accurately and on time.
• Use quality assurance and pixel tools, including Podscribe, to help verify that ads run correctly.
• Manage channel compliance, including brand-safety reviews of new partners, creative approvals, and checks that shows follow company policies.
• Develop and maintain workflows and systems, using AI and other tools where appropriate to improve efficiency and manage or track documents, information, and processes.

Qualifications stated in the listing

• At least 3 years of ad operations experience managing audio campaigns (podcast, radio, and/or digital radio) or offline-channel campaigns on the brand, agency, or publisher side.
• An innovative approach to improving systems and workflows.
• Strong organization and efficiency when handling many tasks and deadlines.
• Excellent written and verbal communication, attention to detail, time management, and organizational skills.
• A positive outlook and ability to work collaboratively.
• Preferred: Familiarity with audio industry tools such as Podscribe and Magellan.
• Preferred: Experience with Looker and Salesforce.
• Preferred: Experience at a direct-response or direct-to-consumer growth brand that buys audio advertising.