Customer Solution Engineer - Quote to Cash at Zuora

Role overview

This job description has been rewritten in fresh language using the facts in the listing. Source credit and original listing details are available below.

Zuora is hiring a full-time Customer Solution Engineer - Quote to Cash for a remote role in the United States. Working with Account Executives on enterprise opportunities, you will lead technical discovery, design quote-to-cash solutions spanning billing, CPQ, and revenue, and build tailored demonstrations and proofs of concept. The work can involve APIs, data, and integrations, and may address subscription- or usage-based pricing. You will present to technical and business stakeholders, including senior leaders, and travel within your territory when needed.

The role continues beyond the sale: you will help maintain the technical health and adoption of assigned accounts, identify potential expansion opportunities, and collaborate with Product, Services, Support, and partners. The team works across pre- and post-sale customer needs, contributes to RFPs and customer events as needed, and shares customer insights that can inform solution direction and the roadmap.

The stated annual base salary range is $99,500–$175,600 USD. Zuora says final base pay depends on factors such as qualifications, relevant experience and skills, role location, internal equity, and budget; additional rewards may include variable compensation, equity, and benefits. Benefits vary by location and may include medical, dental, and vision coverage; retirement programs; flexible paid time off, holidays, wellness days, and a year-end break; paid parental leave for eligible employees under local policy; a learning and development stipend; wellbeing resources; and volunteer and charitable giving programs.

Role at a glance: Remote U.S. role partnering on enterprise quote-to-cash sales, technical solution design, demonstrations, proofs of concept, and post-sale account health, with a $99,500–$175,600 annual base salary range.

Responsibilities mentioned in the listing

• Partner with Account Executives on enterprise sales discovery, solution design, demonstrations, and technical decisions.
• Define quote-to-cash solutions covering billing, CPQ, and revenue, including subscription and usage-based pricing where relevant.
• Create customer-specific demonstrations and proofs of concept, including work with APIs, data, and integrations when needed.
• Present solutions to technical and business audiences, including senior leaders.
• Support technical health and adoption for assigned accounts and identify expansion opportunities.
• Coordinate with Product, Services, Support, and partners; contribute to RFPs and customer events as needed.
• Travel within the assigned territory when required.

Qualifications stated in the listing

• At least 5 years in Sales Engineering, Presales, Solution Consulting, or Solution Architecture for enterprise B2B SaaS deals.
• Hands-on technical ability to configure, integrate, and build solutions; the role is not limited to demonstrations.
• Experience with at least one of billing or subscription platforms, quote-to-cash, ERP or finance systems, or revenue operations; Zuora experience is not required.
• Strong communication skills with engineers, finance professionals, and business buyers.
• Preferred: experience in usage-based or consumption billing, including metering, rating, or mediation; telecom or other high-volume usage models; AI or usage-heavy product monetization; or a structured deal methodology such as MEDDIC.
• Bachelor’s degree or equivalent practical experience.