CAREERSFORGE / YOUR NEXT MOVE
Ignis Your Career Coach & Workspace
See what you’ve practiced, what your resume demonstrates, and what to work on next.
Your next career move starts here
Your free AI career coach. Choose a goal, work through your next step, and return to review your progress.
Try it as a guest. Save Progress creates an account for your recorded activities and conversation history.
Readiness · Getting started
Activities recorded · 0
PRIVATE, IN-BROWSER TOOL
Decode a Rejection Email
Paste only what you’re comfortable reviewing. This tool matches common wording in your browser; it does not save the email, send it to AI, or know why the employer made its decision.
Wording found in the email
Possible meaning — not a fact about this decision
Three practical next steps
60-SECOND CLARITY ROUND
Spot the Red Flag
These are illustrative practice snippets, not quotes from real employers. A phrase alone does not prove a workplace is harmful; use it as a prompt to ask for specifics.
Choose the wording that needs a follow-up question. Clear scope, documented onboarding, and reasonable boundaries are useful context too.
Use the explanation as a conversation starter, not as a verdict on a company.
Quick Start: How Ignis Works
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1. Build or Scan
Create or review a resume.
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2. Train Your Focus
Try a short exercise and review your practice score.
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3. Consult Ignis
Use your recorded results to plan a next step.
Your next step with Ignis
Ask Ignis to connect your recorded results and suggest one practical next step.
Your next step starts here
Your performance radar unlocks after your first recorded activity. Complete a 2-minute mock interview or scan a resume to generate your report.
Career Health Radar
Complete a resume review or a Brain Training session to see your results here.
Readiness labels summarize recorded practice. They are planning cues, not hiring predictions or a measure of job suitability.
Strengths and priorities
Complete a resume review to see strengths and improvement priorities.
Open Interview Practice →Top matched roles
Compare your evidence with a role in Job Radar to calculate a match.
Activity mix
Your next step starts here
Your practice dashboard unlocks after your first recorded activity. Begin with a short interview or resume review, then explore your daily sprint and training.
Daily Career Sprint
Daily Confidence Pill
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Optional: breathe in for 4 seconds, then out for 4.
TODAY’S CHALLENGE
One small practice, chosen for today
Build a little momentum with a short reasoning exercise or a job-description clarity round.
Brain Training
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Skill scores average the latest result from each played exercise in that category. Open a category to see each exercise.
YOUR ROLE, YOUR NEXT MOVE
Job Radar
Explore published opportunities, filter by your priorities, and open a listing to review its requirements and apply. Choose “Open match details in Workspace” to compare your analyzed resume with the role and plan your next step.
Tool preparation
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Open roles
1,467 jobs found · Showing 1–12
ROLE MATCH
Customer Support Representative at AssetWatch
Review your resume for this role →
{"title":"Customer Support Representative at AssetWatch","requirements":["Experience with high volume support ticketing systems","Experience with CRM platforms (Salesforce strongly preferred)","We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required."],"description":"AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal \u2013 To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. \nThe Customer Support Representative will develop an understanding of AssetWatch products and services to support both hardware \u0026amp; network outages for external customers. You will collaborate with stakeholders to ensure timely and long-term solutions. \nWhat You\u0027ll Do: \n\nManage multiple incoming streams of support request coming in via software, phone, email, and internal requests \n\n\nCoordinate with internal and external stakeholders as needed to address more challenging cases and ensure a long-term solution \n\n\nWork internally across multiple departments to ensure and support the delivery of a world class customer experience to include sending customer feedback to our Product teams. \n\n\nWillingness to pick up the phone and dial customers within short notice to address issues before they grow in scope \n\n\nBuild a strong, trusting relationship with all customer and internal stakeholders through fluid and timely communication \n\n\nIdentify opportunities to proactively address potential challenges Meet case and customer response time quotas always \n\n\nUtilize numerous software tools to accurately diagnose problems and proceed with the correct solution \n\n\nPromote customer loyalty through customer recognition initiatives Other responsibilities as directed by AssetWatch Support Manager \n\nWho You Are: \n\n2+ Years of some form of technical support or equivalent experience \n\n\n2+ Years of customer service interaction, in person or virtual \n\n\nExperience with high volume support ticketing systems \n\n\nExperience with CRM platforms (Salesforce strongly preferred) \n\n\nAbility to use remote communication tools to interact and add value to internal and external stakeholders (ie. Zoom, Slack, etc) \n\nWhat We Offer: \nAssetWatch is a remote-first rapidly growing startup providing a game changing condition monitoring platform and mobile experience in the industrial manufacturing space. \n\nCompetitive compensation package including equity options. \n\n\nFlexible work schedule \n\n\nFull benefits and 401K Match \n\n\nOpportunity to make a real impact every day \n\n\nOpportunity to grow as a leader and build a team \n\n\nUnlimited PTO \n\nWe have a distributed team that works remotely across locations in the United States. We are open to candidates from most states as long we all can closely collaborate within core working hours. \n#LI-Remote \nWhat We Offer: \nAssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that\u2019s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. \n\nCompetitive compensation package including stock options \n\n\nFlexible work schedule \n\n\nComprehensive benefits including retirement plan match \n\n\nOpportunity to make a real impact every day \n\n\nWork with a dynamic and growing team \n\n\nUnlimited PTO \n\nWe have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required. \nThe base salary range for this full-time position is posted below, plus equity and benefits. Variable pay, bonuses, and other cash compensation will be discussed throughout the interview process.\nThe salary range was determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range applicable to your location during the hiring process.\nAssetWatch Salary Range (US)\n$58,000\u2014$60,000 USD\nWhat We Offer:AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that\u2019s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance.\n\nCompetitive compensation package including stock options\nFlexible work schedule\nComprehensive benefits including retirement plan match\nOpportunity to make a real impact every day\nWork with a dynamic and growing team\nUnlimited PTO\n\nWe have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required."}0%
Resume evidence match
Analyze your resume to calculate your match.
The percentage summarizes matching terms in the resume and role criteria. Review the requirements, experience level, qualifications, and application instructions before applying.
Analyze my resume →Signals found in your resume
Signals to review or strengthen
Review the listing criteria
- Experience with high volume support ticketing systems
- Experience with CRM platforms (Salesforce strongly preferred)
- We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.
Application board
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