CAREERSFORGE / YOUR NEXT MOVE
Ignis Your Career Coach & Workspace
See what you’ve practiced, what your resume demonstrates, and what to work on next.
Your next career move starts here
Your free AI career coach. Choose a goal, work through your next step, and return to review your progress.
Try it as a guest. Save Progress creates an account for your recorded activities and conversation history.
Readiness · Getting started
Activities recorded · 0
PRIVATE, IN-BROWSER TOOL
Decode a Rejection Email
Paste only what you’re comfortable reviewing. This tool matches common wording in your browser; it does not save the email, send it to AI, or know why the employer made its decision.
Wording found in the email
Possible meaning — not a fact about this decision
Three practical next steps
60-SECOND CLARITY ROUND
Spot the Red Flag
These are illustrative practice snippets, not quotes from real employers. A phrase alone does not prove a workplace is harmful; use it as a prompt to ask for specifics.
Choose the wording that needs a follow-up question. Clear scope, documented onboarding, and reasonable boundaries are useful context too.
Use the explanation as a conversation starter, not as a verdict on a company.
Quick Start: How Ignis Works
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1. Build or Scan
Create or review a resume.
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2. Train Your Focus
Try a short exercise and review your practice score.
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3. Consult Ignis
Use your recorded results to plan a next step.
Your next step with Ignis
Ask Ignis to connect your recorded results and suggest one practical next step.
Your next step starts here
Your performance radar unlocks after your first recorded activity. Complete a 2-minute mock interview or scan a resume to generate your report.
Career Health Radar
Complete a resume review or a Brain Training session to see your results here.
Readiness labels summarize recorded practice. They are planning cues, not hiring predictions or a measure of job suitability.
Strengths and priorities
Complete a resume review to see strengths and improvement priorities.
Open Interview Practice →Top matched roles
Compare your evidence with a role in Job Radar to calculate a match.
Activity mix
Your next step starts here
Your practice dashboard unlocks after your first recorded activity. Begin with a short interview or resume review, then explore your daily sprint and training.
Daily Career Sprint
Daily Confidence Pill
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Optional: breathe in for 4 seconds, then out for 4.
TODAY’S CHALLENGE
One small practice, chosen for today
Build a little momentum with a short reasoning exercise or a job-description clarity round.
Brain Training
No synced game results yet.
Skill scores average the latest result from each played exercise in that category. Open a category to see each exercise.
YOUR ROLE, YOUR NEXT MOVE
Job Radar
Explore published opportunities, filter by your priorities, and open a listing to review its requirements and apply. Choose “Open match details in Workspace” to compare your analyzed resume with the role and plan your next step.
Tool preparation
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Open roles
1,467 jobs found · Showing 1–12
ROLE MATCH
Customer Success Manager at Mom’s Meals
Review your resume for this role →
{"title":"Customer Success Manager at Mom\u0026#8217;s Meals","requirements":["Remote hires will be required to travel to our headquarters in Ankeny, IA (company paid) on their first 1-3 days for orientation.","Occasional travel may be required for customer meetings or company events","Required Skills and Experience"],"description":"The Customer Success Manager (CSM) is responsible for building strong client relationships, driving customer satisfaction, improving retention, and ensuring clients achieve maximum value from the company\u2019s products and services. The CSM serves as a trusted advisor and primary point of contact for assigned customers throughout the customer lifecycle.\nThis role requires strong communication skills, strategic thinking, problem-solving abilities, and a customer-first mindset.\nSalary range: $102,000-119,000 plus 10% bonus\nRemote hires will be required to travel to our headquarters in Ankeny, IA (company paid) on their first 1-3 days for orientation.\nBenefits\nOur employees enjoy a generous package of benefits that we are thrilled to provide, and feel is part of what makes us different as an employer. We value our team members, and this is one way we can show it.\nBenefits include:\n-PTO, holiday pay and holiday of choice\n-401(k) match\n-Life insurance\n-Short-term disability\n-Health, dental and vision insurance\n-Maternity\/paternity leave\n-Health savings account (HSA)\n-Flex spending accounts (FSA) \u2013 health and dependent\nPosition Responsibilities may include, but not limited to\n\nBuild and maintain strong, long-term relationships with customers\nServe as a primary point of contact for assigned accounts\nConduct operational check-ins, business process reviews, and drive escalated issues to resolution\nDevelop a deep understanding of customer goals, challenges, and operational needs\nMonitor customer health metrics and proactively address risks\nIdentify opportunities to improve customer satisfaction and retention\nReduce customer churn through proactive engagement and issue resolution\nManage implementation of new and incremental services for aligned clients\nEnsure smooth transitions to ongoing support teams\nHelp customers understand best practices and operational workflows\nAct as an escalation point for customer concerns and service issues\nCollaborate with internal departments to resolve customer challenges quickly and effectively (i.e. analyze issues, identify root cause, work across teams, provide hands-on-keyboard support as needed, and consult\/manage relationship with clients throughout the resolution process)\nAdvocate internally for customer needs and process improvements\nMaintain accurate customer records and engagement activity within CRM systems\nTrack and report on customer success metrics, risks, and opportunities\nPrepare customer status updates and executive summaries as needed\nOccasional travel may be required for customer meetings or company events\n\nRequired Skills and Experience\n\nBachelor\u2019s degree (or equivalent experience) in Business, Communications, Healthcare Administration, Marketing, or related field preferred \n3+ years\u2019 experience in customer success, account management, client services, or related roles\nStrong relationship-building, communication, and presentation skills\nExcellent organizational and project management abilities\nAbility to manage multiple priorities in a fast-paced environment\nExperience using CRM platforms such as Salesforce, HubSpot, or similar systems\nStrong problem-solving, systems process, business process, and conflict-resolution skills\nStrong skills in strategic thinking, adaptability and resilience\nData-driven decision making ability\n\nPreferred Skills and Experience\n\nExperience in healthcare, technology, or service-based industries\nExperience supporting enterprise or high-value clients\nKnowledge of customer success KPIs and retention strategies\nExperience working cross-functionally with sales, operations, and implementation teams\n\nPhysical Requirements\n\nRepetitive motions that include the wrists, hands and\/or fingers\nSedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods\nVisual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus\n\nCompensation\nAdditional Information\nCompany Overview\nMom\u2019s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom\u2019s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.\nEEO\nMom\u2019s Meals complies with all applicable federal and state non-discrimination laws. Qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, or veteran status."}0%
Resume evidence match
Analyze your resume to calculate your match.
The percentage summarizes matching terms in the resume and role criteria. Review the requirements, experience level, qualifications, and application instructions before applying.
Analyze my resume →Signals found in your resume
Signals to review or strengthen
Review the listing criteria
- Remote hires will be required to travel to our headquarters in Ankeny, IA (company paid) on their first 1-3 days for orientation.
- Occasional travel may be required for customer meetings or company events
- Required Skills and Experience
Application board
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